TuyauPay is a cross-border wallet designed for fast, transparent money movement between Canada and Nigeria.
Client
Nimbus Global Technologies Limited
Duration
2 Weeks
Date
Sep 2025
Visit Website
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TuyauPay is a cross-border wallet designed for fast, transparent money movement between Canada and Nigeria. The product enables users to hold CAD and NGN, swap currencies instantly, and send money through Interac e-Transfer in Canada and local bank transfers in Nigeria—all within a single app.
The design challenge was to reduce friction in everyday remittances while maintaining strong compliance and trust signals expected in financial products.
TuyauPay’s goal is to make Canada–Nigeria payments feel as simple as local transfers.
Core objectives:
Remove friction from wallet funding and currency exchange
Make fees, rates, and outcomes clear before confirmation
Support fast local rails (Interac + Nigerian banks)
Ensure regulatory compliance through Sumsub-powered KYC without harming completion rates
The product targets individuals and small businesses who need speed, clarity, and control—not complexity.
Design Priorities
Reduce cognitive load in all money-movement flows
Surface fees, rates, and outcomes before commitment
Keep KYC linear, guided, and easy to recover from
Use a single, consistent PIN pattern for sensitive actions
Solution
1. Fast Onboarding with Progressive Trust:
Users enter email, phone number, and country early to set compliance context
KYC is progressive, triggered only when required
Users reach the dashboard quickly instead of being blocked upfront
Why: Users should experience value before being asked for effort.
2. Dashboard as the Control Center pesents only what matters:
CAD and NGN wallet balances
Current exchange rate
Recent transactions
Primary actions: Fund, Swap, Send
Why: A clear dashboard reduces decision fatigue and reinforces control.
3. Predictable Send & Swap Flows:
Send flow: Enter amount, Select or add recipient, Review fees, rate, and arrival method, Confirm with PIN, Clear success or failure state
Swap flow: One-screen preview showing rate, amount received, and fees before confirmation
Why: Money movement should feel safe, obvious, and reversible—not clever.
4. Strong Feedback & Transparency
Explicit confirmation screens
Clear success and error messaging
Direct recovery actions (“Try again”, “Open wallet”)
Real-time transaction tracking with no hidden fees
Why:Trust is reinforced through clarity, not reassurance copy.
Outcome
The final experience delivers:
Faster task completion for sends and swaps
Reduced onboarding abandonment
Clear mental models around wallets, rates, and transfers
A product that feels modern while meeting regulatory expectations
TuyauPay balances speed, transparency, and compliance—without overloading the user.
